It is hard to believe today is our last day of visiting Auckland City Libraries! We headed north and our first stop was Takapuna community library on the North Shore. We met Helen and Jacquie, who showed us around, held a morning tea for us and discussed their library’s great initiatives for readers and the community.
The neighbourhood project is an outreach project to the local community by the library with the intention of getting to know the local businesses in the area, and sharing relevant library information with them. This also includes a readers advisory service as they answer questions. They are also piloting a personalised service for older readers that has been received well.
Of the many conversations we have had over the last week about librarianship, today we were reminded about the importance of seeking out opportunities when they arise. Being a yes person instead of saying no, and never knowing what possibilities we are turning down.
Takapuna library values the literary history of the area and staff work closely with writers and publishers in the area, leading to links with local writers’ centres and author visits including Michael Palin.
East Coast Bays Library was the last library on our week long tour. We met Anne, Joy and Sarah who feel very strongly that the reading experience must engage customers and promote the collection. We heard about their twice monthly book chats where people bring two or three books in and talk about them with the group. While facilitated by staff, the group operates a peer to peer readers advisory within the group. The books recommended could easily be added online and shared with the wider community via library website, library blog and Pinterest!
The shelving and display of newly returned items, and new books has created a browsing zone for customers, who then borrow heavily from this area, thus reducing returns shelving by up to 47%.
We had a late lunch in the area and braved the crazy winds to walk along the waterfront and view Rangitoto Island from a northerly perspective.
We are looking forward to spending some time reflecting on the many ideas we have heard and practices we have observed from our time in Auckland. Thanks to all who gave up time to speak with us, we are so very grateful.